Dear Peter,
I would just like to express my satisfaction with your company.
I have been dealing with your company for 10 years and have always found everyone of your tradespeople to be polite, courteous, on time and friendly.
The things that stand out are:
1. The tradesmen always introduce themselves by company name and their own name.
2. They take their boots off at the door.
3. They explain what the problem is in terms I can understand.
4. They clean up when the job is done.
Good manner and courtesy go a long way and I have recommended your company to everyone I know for the above reasons. I would also like to thank the two ladies with whom I speak to make an appointment as they are both courteous and friendly. Keep up the good work.
With Regards
Patricia M. Long